Last updated: 15 January 2026
betahubnovaex Ltd ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our fitness client progress analytics dashboard services and website.
betahubnovaex Ltd is a company registered in Ireland with registration number CRO412563, having its registered office at Patrick Street 159, Limerick, V28 2069, Ireland. We are the data controller for the purposes of the General Data Protection Regulation (GDPR).
We collect various types of personal data to provide and improve our services. The data we collect includes information you provide directly to us, information we collect automatically when you use our services, and information we receive from third parties.
Personal information you provide to us may include your name, email address, phone number, business information, fitness client data (when you use our analytics platform), payment information, and any other information you choose to provide when contacting us or using our services.
We automatically collect certain technical information when you visit our website or use our platform, including IP addresses, browser type and version, operating system, referral URLs, pages visited, time spent on pages, and device information.
We use the personal data we collect for several purposes, including providing and maintaining our fitness analytics services, processing payments and managing accounts, communicating with you about our services, providing customer support, improving our services and developing new features, complying with legal obligations, and protecting the security and integrity of our services.
For our fitness analytics platform users, we use your data to generate progress reports, create performance dashboards, facilitate communication between trainers and clients, and provide analytics insights. We process client fitness data solely on behalf of our customers (fitness professionals) who remain the data controllers for their client information.
We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.
Our website uses various types of cookies including necessary cookies for basic functionality, analytics cookies for understanding website usage, functional cookies for enhanced features, and marketing cookies for advertising and remarketing. For detailed information about our cookie usage, please refer to our Cookie Policy.
We do not sell, trade, or rent your personal data to third parties. We may share your information in limited circumstances, including with trusted service providers who assist in operating our business (such as hosting providers, payment processors, and analytics services), when required by law or to protect our legal rights, in connection with a business transfer or merger, and with your explicit consent.
All third-party service providers are contractually bound to protect your data and use it only for the specified purposes. We ensure that any data transfers outside the EU are conducted with appropriate safeguards in place.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, secure hosting infrastructure, regular security assessments, access controls and authentication systems, and staff training on data protection.
While we strive to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to implementing industry-standard security practices.
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Account information is retained for the duration of your subscription and for a reasonable period afterwards for legal and business purposes. Analytics data is typically retained for up to 3 years unless longer retention is required for legal compliance. Marketing communications data is retained until you unsubscribe or request deletion.
When personal data is no longer needed, we securely delete or anonymise it in accordance with our data retention procedures and applicable legal requirements.
Under GDPR and applicable data protection laws, you have several rights regarding your personal data, including the right to access your personal data and obtain information about our processing activities, the right to rectify inaccurate or incomplete personal data, the right to erasure ("right to be forgotten") in certain circumstances, the right to restrict processing in specific situations, the right to data portability for data you have provided, the right to object to processing based on legitimate interests, and the right to withdraw consent where processing is based on consent.
To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within one month and may request additional information to verify your identity.
As an Irish company, we primarily process data within the European Union. When we transfer personal data outside the EU, we ensure appropriate safeguards are in place, such as adequacy decisions, standard contractual clauses, or other approved transfer mechanisms under GDPR.
Our services are not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and, where appropriate, through other communication channels.
If you have any questions about this Privacy Policy, wish to exercise your rights, or need to contact us regarding data protection matters, please reach out to us:
For general inquiries, you may also contact us at contact@betahubnovaex.top. Our customer service team is available Monday to Friday, 9:00 to 18:00 Irish time.
You have the right to lodge a complaint with the Irish Data Protection Commission if you believe we have not handled your personal data in accordance with applicable data protection laws. You can contact the Data Protection Commission at www.dataprotection.ie.